Stewardship....One who manages another's property, finances, or other affairs.
I have been thinking alot about stewardship lately in my role as CEO of Tucows and how that relates to employees, a board of directors and investors. Where I got to, which is not necessarily relevant for this post, is that stewardship need exist at EVERY level of a company and a life.
With the recent dustup created by Verisign's new Sitefinder service it has crystallized for me what has always bothered me about the .com/.net registry and the way Verisign has approached it.
I must first say that VGRS has improved its attitude and approach over the last couple years. There are a number of people that I like there. Most seem to really want to do a good job. That being said there is not, and has never been, a sense of stewardship in the operation of the registry.
The internet works so well because of its distributed nature. The whole elegance of small pieces loosely joined and the fact that enlightened self-interest exists in all the right places makes the system work so well.
Sometimes I just marvel at it. The Howard Dean thing was/is astonishing to me. The Wesley Clark thing even more so. Now the results that Verisign is immediately experiencing as a result of this fiasco are proof again of its efficiency.
Of course there is a lawsuit. Then another. There is the significant reputation hit. I won't bother with links to the many lists which are full of discussion on this. I will say I have NEVER heard the Internet speak so loudly and in one voice. I don't know what this [LINK] means or this (note: you need to vote to see the results) or this but they can't be good things. These aren't the things of most consequnce to them long-term in my view. It will first be the fact that thousands of networks (tens of thousands?) have now routed around them . This has significant long-term implications for Verisign and for the Internet. It also means that the Internet has just become more distributed and a little healthier in the long-run. What doesn't kill it makes it stronger.
Someone, well Esther once said (although she put the quote in the mouth of some general that I cannot remember) "nature does not grow towards goals, it routes around obstacles". Well so does the Internet, and it just did.
Oh and the worst thing for Verisign is that, IMHO, the renewal on .net (2004?) and .com (2007) just went from a near-certainty to not. Although a bit like handicapping the 2005 Super Bowl at this point I would say the chance of losing the contracts just went from 1-2% to 10-20%. That is a very real issue.
The .com and .net TLDs are key infrastructure and part of the fabric of the Internet. They are a global resource. The contract to operate them should be looked on as a privilege. The operator should treat it as such. That does not mean it is a charity, nor does it mean that it is any way non-commercial. It does mean they are being paid a lot of money to be caretaker of a jewel. They should treat it that way.
Which brings me back to stewardship. We all should bring a sense of stewardship to as much of our lives as possible. As friends, as family members, as employers, as employees and as citizens on both a national and global level. When we do we will be rewarded over and over again. When we don't there will be consequences. They may take a short time. They may take a long time. But they will happen.
Now isn't life simple ;-).
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Verisign, SiteFinder and Stewardship
by
enoss
on Mon 22 Sep 2003 03:18 PM PDT | Permanent Link
Comments
Re: Verisign, SiteFinder and Stewardship
by
Rogie
on Tue 23 Sep 2003 04:03 PM EDT | Profile | Permanent Link
Regardless of what value VRSN puts on this "stewardship" (and thus how well they honour this role/priviledge), ultimately it is the delegator of this role that should answser for any malapropisms of their stewards, and in fact show vigilance against any abuse of this trust.
The role of the steward...like the proxy...should directly reflect the intent of the actual title holder through a clearly expressed mandate, and the delegation thereof to a named steward. This mandate should also obviously define processes for recognizing, and rectifying any breach of this trust....Otherwise public perceptions will simply associate the acts of the steward to the title holder, and judge them both in tandem. Without a clear expression of delegation, and a delination of roles and corrective duties during any abherations to this (now submerged) mandate, how can the pride and responsability of representation be traced to the steward in order to hold them accountable...and encourage healthy "arms-length" growth via stewardship ? Disconnected stewardship will eventualy undermine the foundation principals (wherever they may actually exist)...and leave the public to judge the entire structure according to the visible evidence manifested by such apperant stewardships...Currently evidenced in the case of VRSN's Sitefinder fiasco as a simplistic act of (bi-lateraly) defered responsabilities from either absent/silent title holders, or unaccountable stewards. IMHO: Not a healthy public environment for fostering trust, and future growth. ie. Could you imagine the consequences to the Ford Motor Company brand if they had allowed their dealerships to switch engine parts without disclosure, or engage in deceptive transactional practices that undermined implicit ownership of goods purchased ? We are known by the company we keep...and do business with. I personaly hope that ICANN will re-position itself back into it's (erstwhile) authoritative and responsable titulary role before this type of errosion of trust sets into a terminal phase of negative industrial/public perceptions. Then again... the idea of an alternate root zone for new TLD's has never struck me as terribly apocalyptic ;-} Re: Verisign, SiteFinder and Stewardship
by
joezeppy
on Tue 23 Sep 2003 05:36 PM EDT | Profile | Permanent Link
Verisign has offended their most important customers... network operators, web masters, hosting companies, and domain resellers. Although their new "service" is designed to help end users, those are the least likely to buy Verisign's real services, SSL certificates and domain names.
The vast majority of those products have been bought by the above named customers on behalf of end users. If Verisign continues in their obstinacy, they will make a transformation from a "trust company" to the "company you can't trust". Joe Alagna Re: Re: Verisign, SiteFinder and Stewardship
by
blgmanmark
on Tue 25 Nov 2003 03:58 AM EST | Profile | Permanent Link
test
Re: Re: Verisign, SiteFinder and Stewardship
by
andypu
on Sat 12 Apr 2008 01:51 AM EDT | Profile | Permanent Link
Interesting to see the impression of verisign today compared to 03. They'll never lose their trust brand however. Buy businesses
Re: Verisign, SiteFinder and Stewardship
by
Bogdan
on Mon 24 Mar 2008 01:37 PM EDT | Profile | Permanent Link
In modern houses where the butler is the most senior worker, titles such as majordomo, butler administrator, house manager, manservant, staff manager, estate manager and head of household staff are sometimes given. scarpa sicurezza
Re: Verisign, SiteFinder and Stewardship
by
motoloan
on Tue 22 Jul 2008 09:52 AM EDT | Profile | Permanent Link
Good article, thanks Motorcycle loans
sandiego relaestate
Hi,
If mortgage rates are low, there should be a spark in interest in the overall housing market, correct? Well, that would be true MOST of the time. When I say most of the time, I mean when the economy is in decent shape and the unemployment rate is not growing. With the unemployment rate growing, many Americans are quite unlikely to sink their money into a $200,000 home that could lose 10% of its value in the first half year that they own it. sandiego relaestate Re: Verisign, SiteFinder and Stewardship
by
McCain
on Wed 18 Nov 2009 06:20 AM EST | Profile | Permanent Link
Best of luck to you.
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