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Year Archive
View Article  so why did we get together with boardtown?

Last week we took a big step down a new road with the acquisition of Boardtown, company based in ...   more »
View Article  go to where the puck is going

This looks promising.

John Keegan has done a GREAT job of innovating on top of blogware. There is  a huge ...   more »

View Article  the battle for access is not yet lost

In the past I have talked about how access, the ISP business, was the only Internet service where telcos and ...   more »

View Article  pot....kettle....black
In yesterday's National Post Mark Evans had a column that reinforced for me just how ridiculous the ILECs and Cablecos are.
   more »
View Article  an industry in transition.....opportunities abound
I am now able to get back to posting after the better part of three weeks on the road. I ...   more »
View Article  Servicing the customer is more than answering the phone
In a post on the Tucows reseller discussion list some points were made that I wanted to deal with ...   more »
View Article  something I posted to the ISP-CEO list
I have written a bunch of things on the topic of xSP core business functions. I think I should drag ...   more »
View Article  I think I will call them all why......
Another head-scratcher. Why are no hosting shops selling blogging tools and no (few) blogging shops selling hosting?

Weird.
View Article  whither email
So I am now completely convinced that all SPs are missing a huge opportunity with email.

Right now as an industry we all sell access or hosting and give away email. This makes no sense yet we all do it. Why? Because we all do it. I am not being facetious with that answer. It is the answer given to me by just about every SP that I have put the question to.

Email is the well accepted killer app of the Internet. Every Internet user knows how to and needs to use it. 10% of Internet users have websites. Even fewer are able to easily use and create them. Yet that is what we lead with.

I will have more to say about this soon, but for now want to post this to see how our new blog tool works.