In yesterday's National Post Mark Evans had a column that reinforced for me just how ridiculous the ILECs and Cablecos are.
Basically Rogers Cable (I provide no links for some folks!), Canada's largest Cableco, was complaining about the anti-competitive behaviour that Bell Canada, the largest ILEC, was engaging in. Forget the exceptionally boring regulatory details. I was floored by the irony.
A little backstory. In January of 1996 I met the guys that I went to work for a year later at what was then Internet Direct (and what is now Look Communications). They had this website that they were kind of supporting and running called Tucows which they were more than happy to let me play with and, well, here I am today. Eight years later.
Now for the irony. We met because we both served on a committee of the Canadian Association of Internet Providers (CAIP). CAIP had successfully lobbied the CRTC for third-party access to the cable plant as Rogers was the first cable company in the world to offer Internet access over their cable plant. We had won! They were now forced by the government to provide us with access! This was a great victory, as in Canada the CRTC makes all of these decisions (think FCC) and they are stocked mostly with ex-Bell/Rogers employees or future Bell/Rogers employees. We would now show them who could really sell access. We had kicked their asses in dialup and now broadband was ours also!
At each meeting the Cable folks would trot out two streams of objections. Business and technical. They would bury us in bullshit (the new Cisco router that will support this will be out in....). We negotiated. We complained. We screamed. Then we finally got it. They had absolutely no intention of ever providing us access. Ever. EVER. AFAIK no one has it today. In Canada broadband is essentially a Telco/Cableco duopoly and the consumer is the loser. As a user I can assure you it sucks.
Me: I am not getting my invoices.
Them: But we are sending them.
Me: To what email account?
Them: To your sympatico account of course.
Me: Oh I see. Well I don't use it. May I give you my email address?
Them: No.
Me: Ummm.....no? What if you want to send me something?
Them: You can use your Sympatico account and pick it up.
Me: Are you sure you don't want my email address?
Them: No.
Me: Ok then.
Now the decline of the telco is well-documented (and best so by Martin Geddes here and make sure you read this. wild) and inexorable. They now only have two overlapping skills, legal and regulatory. It is fun to watch them bash each other over the same old bullshit. In fact the Ken Englehart mentioned in the article is the same guy who danced around us for years in our vain attempts at third-party access. Nice guy. Much smarter than we were. He knew what game he was playing and we didn't.
The good news is we all went off and built successful IP-based businesses. I would link to them, but as I start to play them back in my head there are simply so many. Rogers, and all of the incumbants may be better at the regulatory and legal, but they can't come close to us in actually running an Internet business.
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Duopoly?
by
Winston
on Thu 27 Nov 2003 07:52 PM EST | Profile | Permanent Link
By duopoly do you mean on net access via cable and DSL? AFAICT, just about every ISP in Toronto that offers dialup also offers DSL (and some that don't offer dialup -- I use istop.com). This seems to be the way it works throughout Bell Canada teritorry (well, I guess I've just observed it in Toronto, Hamilton, Ottawa and Montreal). Is it different elsewhere? Am I missing something?
Re: Duopoly?
by
enoss
on Sat 29 Nov 2003 04:31 PM EST | Profile | Permanent Link
really? the few that I know that do tend to be REALLY small and know the magic words to get dry copper. I had heard from one of them that bell was still a huge pain around provisioning.
if you know more/different please drop me a note offline. I would love to hear more. Re: Re: Duopoly?
by
Jason Slaughter
on Mon 01 Dec 2003 04:38 PM EST | Profile | Permanent Link
It's not perfect, but it's definitely better than it used to be. It's true that just about every Mom+Pop ISP in Ontario (maybe Canada) offers DSL access. Also, these ISPs can be much cheaper than Bell, especially if you buy a (used) DSL modem to avoid the $10/month modem rental costs.
For a list, check out CanadianISP and do a search for DSL providers. It's pretty good, but there are some caveats. Many of them still re-sell bell services, though there are some other networks that are starting up. Ultimately though every single one of them needs to rely on Bell for the provisioning. There's the usual wait to get signed up (and not co-incidentally it's always faster to get signed up with Sympatico), but in the end you can be up and running on one of them in a few days. I still use Rogers@Home myself though, as DSL requires one to own a Bell land line. I don't know why it should matter that I have a phone number with bell to get DSL, but it does, so your DSL will still require the ~$25/month to Bell for your land line. If you already have a land-line though, you'd be crazy not to go with one of the other DSL providers out there. Just do some research and check to see who's reselling what before you jump in. Re: pot....kettle....black
by
Lance Tracey
on Fri 28 Nov 2003 09:23 AM EST | Profile | Permanent Link
CRTC (Canadian Roadblock To Communications)
"Thank goodness we are not getting all the government we're paying for." Re: Re: pot....kettle....black
by
Tannaberton
on Thu 29 Apr 2004 05:13 PM EDT | Profile | Permanent Link
Nobody knows Bell like those who work there...most won't admit how strange it is but there is always Tony Ryan
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